Official Documents

Terms and Conditions Rajabola – Full Platform Usage Guide

Please read these terms carefully before using the Rajabola platform. By registering or using any of our services, you agree to be bound by all terms stated herein.

Last Updated: 1 January 2026
Minimum Age
21 years and above
One Account
One per individual only
Currency
Malaysian Ringgit (MYR)
Official Languages
Malay / English

This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and rajabola ("Platform", "we", "company"). Before you register or use any services provided by rajabola, you are required to read and fully understand all the terms stated herein. Continued use of this platform means you accept and agree to all these terms without exception.

01 Acceptance of Terms

By accessing or using the rajabola platform — whether through the website, mobile app or any other interface we provide — you automatically agree to be bound by these Terms and Conditions along with the Privacy Policy and all other guidelines we publish from time to time.

If you do not agree with any part of these terms, you are not permitted to use the rajabola platform. We encourage you to read this entire document before making any decision to register.

Important Note: These terms should be read together with the Rajabola Privacy Policy and our Responsible Gaming Policy, which form part of this agreement.

02 Member Eligibility

To register and use the Rajabola platform, you must meet all of the following eligibility requirements:

  • Aged 21 years and above at the time of registration.
  • A registered Malaysian citizen or permanent resident.
  • Never previously banned or blocked from using Rajabola services.
  • Not currently on an active self-exclusion list.
  • Having the legal capacity to enter into a binding agreement.
  • Not registering on behalf of another person or third party.

Warning: Rajabola reserves the right to request proof of age and identity at any time. Accounts found to be ineligible will be suspended immediately and any wins will be voided.

03 Account Registration

Each individual is only permitted to hold one (1) account only at rajabola. Holding more than one account — whether under your own name or using another person's identity — is a serious breach of these terms and may result in the closure of all related accounts and freezing of all funds.

During registration, you are required to provide accurate, complete, and current information, including your full name as per your official document, an active phone number, a valid email address, and your bank details for withdrawal purposes.

You are solely responsible for maintaining the confidentiality of your account password. Any activity that occurs through your account is entirely your responsibility. If you suspect your account has been compromised, please contact our support team immediately.

Rajabola conducts an identity verification (KYC) process for all members. Documents that may be requested include a copy of your MyKad, bank statement, and recent proof of address. This process is in place to protect your account security and ensure compliance with industry standards.

04 Deposits & Withdrawals

All financial transactions on Rajabola are conducted in Malaysian Ringgit (MYR). Our platform supports a variety of payment methods including DuitNow, FPX, bank transfer, Touch 'n Go eWallet, GrabPay, and Boost.

Transaction Type Minimum Maximum Processing Time
Deposit (FPX/DuitNow) RM 10 RM 50,000 Instant
Deposit (e-Wallet) RM 10 RM 10,000 Instant
Withdrawal (Bank Transfer) RM 30 RM 50,000 1–3 working days
Withdrawal (e-Wallet) RM 30 RM 10,000 Within 24 hours
  • Withdrawals can only be made to a bank account or e-wallet registered under the member's own name.
  • Rajabola reserves the right to request supporting documents before processing withdrawals that exceed certain limits.
  • Funds deposited via one payment method should be withdrawn via the same method where possible.
  • Any withdrawal attempt suspected of being linked to money laundering will be reported to the relevant authorities.

05 Bonuses & Promotions

All bonuses and promotions offered by Rajabola are subject to specific terms stated alongside each offer. Members are responsible for reading and understanding the rollover requirements, claim period, and game restrictions associated with each bonus before accepting it.

  • Bonuses are only eligible to be claimed once per member, per promotion, unless stated otherwise.
  • Rajabola reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
  • Using more than one account to claim the same bonus is strictly prohibited.
  • Any attempt to abuse the bonus system will result in bonus cancellation and closure of the account in question.
  • Winnings generated from bonus balances cannot be withdrawn until the rollover requirements are fully met.

To view all current promotional offers, visit the Promotions ours.

06 Game Rules

All games available on the Rajabola platform — including slots, Live Casino, Sports Betting, and table games — are governed by their respective rules, which all members must follow.

  • Game outcomes generated by the RNG (Random Number Generator) system are final and cannot be appealed.
  • Any technical disruption that occurs during a gaming session will be resolved based on system records logged at the time.
  • The use of automated software, bots, or any unauthorized method of play is strictly prohibited.
  • Any wager placed after the outcome of a sports event is known will be void and cancelled.
  • Rajabola reserves the right to void any wager suspected of involving insider information or match manipulation.

07 Member Conduct

All rajabola members are expected to conduct themselves in a respectful and responsible manner while using the platform. The following actions are strictly prohibited:

  • Using abusive, obscene or threatening language in the platform's communication channels.
  • Attempting to cheat or manipulate the gaming system or the platform's financial system.
  • Sharing account login information with any other party.
  • Using the platform for illegal activities including money laundering or terrorism financing.
  • Spreading false or misleading information about the platform to other users.

Violations of any of these conduct rules may result in a warning, temporary suspension or permanent account closure depending on the severity of the violation.

08 Account Closure & Suspension

Rajabola reserves the right to close or suspend any member's account without prior notice if there is reasonable cause to do so, including but not limited to a breach of these terms, fraudulent activity, or legal compliance requirements.

Members may also apply to close their own accounts at any time by contacting our support team. Any legitimate balance remaining in the account will be processed for withdrawal after investigation and verification are completed.

In cases where an account is closed due to violation of terms, rajabola reserves the right to withhold any winnings or balances related to activities that breached those terms.

09 Limitation of Liability

Rajabola provides this platform on an "as is" basis. While we strive to ensure uninterrupted operation, we cannot guarantee continuous availability free from technical disruptions.

  • Rajabola is not liable for any losses arising from technical disruptions beyond our control.
  • We are not responsible for losses caused by the use of inaccurate information or members' personal decisions.
  • Rajabola's maximum liability for any claim shall not exceed the amount deposited by the member in the 30 days prior to that claim.

10 Privacy & Data Protection

Rajabola is committed to protecting the privacy and personal data of all members. All information collected during registration and platform use is used solely for the purposes stated in our Privacy Policy.

Your data is protected with 256-bit SSL encryption and stored on secure servers. We will not sell, transfer or disclose your personal data to third parties without your consent, except when required by law.

For more information on how we handle your data, please read Privacy Policy our full policy.

11 Terms Amendment

Rajabola reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Members will be notified of any material changes via their registered email or an in-platform notification at least 7 days before the changes take effect.

Continued use of the platform after any changes to the terms take effect will be considered your acceptance of the revised terms. If you disagree with the changes, you have the right to close your account before the new terms come into force.

We encourage you to review this page from time to time to ensure you are always aware of the latest applicable terms.

12 Contact Us

If you have any questions about these Terms and Conditions, or need further clarification on any section, do not hesitate to contact our support team who are ready to assist 24 hours a day, 7 days a week.

The rajabola support team can be contacted via:

  • Live Chat: Available directly on the platform and mobile app — the fastest way to get help.
  • Email: support@rajabola.win — for inquiries that require documentation.

Our goal is to respond to all inquiries within 24 hours. For more complex issues, response time may take slightly longer.

Rajabola's Commitment to Every Member

Beyond these terms, this is our promise to you

Data Security Guaranteed

All your personal data and financial information is protected with 256-bit SSL encryption — the same security standard used by banking institutions.

Fair & Transparent Gaming

All games use an independently certified RNG system to ensure every outcome is random, fair, and tamper-proof.

24/7 Support

Our support team is available to help twenty-four hours a day without holidays — because we understand technical issues don't keep office hours.

Reliable Withdrawals

We are committed to processing all legitimate withdrawals within the promised timeframe — no unnecessary delays, no unreasonable excuses.

Clear Terms

We believe in full transparency. All terms and conditions are written in plain language — no deliberately confusing legalese.

Responsible Gaming

Rajabola provides a range of tools to help members manage their gaming habits in a healthy way — because your wellbeing matters more than any winnings.

Ready to Get Started?

Understand Our Terms? Join the rajabola Community Today

Register a free account now and enjoy a safe, fair and fun gaming experience with over 500,000 rajabola members across Malaysia.

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