Rajabola takes the privacy and security of every member's personal data seriously. This document explains how we collect, use, and protect your information.
This Privacy Policy explains how Rajabola ("we", "Platform", "company") collects, uses, stores, and protects the personal information you provide when using our services. By using the Rajabola platform, you agree to the privacy practices described in this document. We are fully committed to protecting your privacy and ensuring that every piece of data you entrust to us is handled with care and responsibility.
At Rajabola, member privacy is more than a legal obligation — it is the foundation of trust we build with every user on our platform. We understand that you entrust us with sensitive personal and financial information, and we take that responsibility very seriously.
This Privacy Policy applies to all data collected through the Rajabola website, mobile app, customer support system, and any other official communication channels we provide. This Policy should be read together with our Terms and Conditions, which form the complete agreement between you and Rajabola.
Note: By continuing to use the Rajabola platform after any changes to this Privacy Policy, you are deemed to have accepted the updated policy.
Rajabola collects several categories of information to ensure our platform runs smoothly and securely for all members:
We only collect information that is strictly necessary for the stated purposes. If additional information is required under specific circumstances, you will be notified in advance.
All information collected by Rajabola is used for clear and lawful purposes. We do not use your data for unrelated purposes without obtaining your prior consent. The following are the primary ways we use your data:
We not use your data for third-party advertising or sell user profiles to any external company.
Rajabola does not sell, rent, or disclose members' personal information to third parties for marketing purposes. However, there are limited situations where sharing information is necessary:
All third parties dealing with Rajabola are bound by strict confidentiality agreements and are only permitted to use your data for the stated purposes.
Rajabola continuously invests in security infrastructure to ensure your data is always protected to the highest standard. The security measures we implement include:
While no security system is one hundred percent perfect, Rajabola employs every practical and reasonable measure to protect your data from unauthorized access, use, or disclosure.
Rajabola uses cookies and similar technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that removing essential cookies may affect certain features on the Rajabola platform.
As a rajabola member, you have the following rights regarding your personal data:
To exercise any of these rights, please contact our support team. We will endeavor to process your request within 30 business days.
Rajabola retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.
Once the defined retention period expires, your data will be securely deleted or anonymized so it can no longer be associated with you.
The rajabola Platform is exclusively for individuals aged 21 and above. We do not intentionally collect or process personal information from individuals under the age of 21.
If we discover that information belonging to someone below the minimum age requirement has been collected inadvertently, we will take immediate action to delete that information and close the relevant account. If you believe that someone under the age of 21 has registered on our platform, please contact us immediately.
Parents and guardians are encouraged to monitor their children's online activities and use appropriate parental control software.
Rajabola reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to members via their registered email or in-app notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this document will always reflect when this policy was last modified. We encourage you to review this page periodically to stay informed about how we handle your information.
If you have any questions, concerns, or requests regarding your privacy and data protection, our team is available to assist you at any time.
Our goal is to respond to all privacy-related enquiries within 5 business days. For requests requiring more in-depth investigation, we will keep you informed of the expected timeframe.
Six layers of protection to keep your privacy secure at all times
All data transmitted between your device and rajabola's servers is protected by 256-bit SSL encryption — no third party can intercept or read your information.
A thorough identity verification process ensures only the rightful account owner can access and make transactions — protecting you from unauthorized use by others.
Our AI system monitors all account activity around the clock. Any unusual patterns are immediately flagged for review by our security team.
Enable 2FA for extra protection — every login requires verification via your phone, ensuring only you can access the account.
Rajabola's system security is regularly audited by independent third-party security firms to ensure data protection standards are consistently met.
Only authorised Rajabola staff with a clear business need may access member data — every access is logged and strictly monitored.
We respect your right to control your own personal information
Request a copy of all personal data we hold about you at any time.
Update or correct any inaccurate information by contacting our support team.
Request data deletion under certain circumstances, subject to legal obligations.
Object to the use of your data for marketing or promotional communications.
Request your data in a standard format that is easily readable and transferable.
Request restriction of your data processing while a dispute or review is in progress.
Over 500,000 Malaysian members have trusted rajabola with their personal information. Register now and enjoy industry-standard privacy protection.